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Carmen has dedicated over 18 years to exceptional customer service and client relationships. She has learned that Customer Service isnít just about providing a service but building a relationship with the client.


Her ability in speaking and writing Spanish & English has greatly made an impression on the 500 fortune companies she has worked for. With her knowledge in speaking both languages and adding her compassion, loyalty, and passion for helping others has made her feel like she has been making  difference in other peopleís life.


Carmenís enthusiasm in learning and lending her knowledge to other never ends. Carmen was able to obtain her Associates Degree in Business & Art from American International College while being the mother of a younger child, working full time and assisting to college full time in order to obtain her degree within 2 years.

Carmen resides in Brookfield MA in which where she owns a home with her husband Phil and three kids. They also have 3 dogs and a cat.  Carmen loves spending time with her family at either the beach, hiking or kayaking.

You can count on Carmen in helping you find your first home or sell your home whether youíre looking for a bigger home or just want to downsize. Carmenís knowledge in Western Mass and Worcester County will open up many opportunities to find a home.